Irene Martin

Applications, access & systems support Orlando, Florida

I design, build, deploy and support multi-role business applications — authentication, role-based permissions, PostgreSQL data, DNS and hosting, integrations and testing. Before that, I spent years running accounts, access and operational systems for a team of up to 50.

Technical skills

Hands-on unless marked otherwise

Software engineering: React · JavaScript · multi-role business applications · business logic · administrative interfaces · workflow automation · AI-assisted development
Databases & identity: Supabase · PostgreSQL · Google OAuth · authentication · role-based access control · database security policies · user permissions
Infrastructure & deployment: Cloudflare · domains & DNS · hosting · Git / GitHub · version control · deployment & rollback · third-party integrations
Testing & support: End-to-end testing · browser QA · permission testing · database security testing · bug investigation · login & access troubleshooting · release verification · documentation
Business platforms used & supported, not administered: Google Workspace · Microsoft 365 · RingCentral · Priority1 TMS · Sircon · insurance carrier portals · QuickBooks · Square · Wix · LeadConnector CRM
Development & AI tools: Claude · ChatGPT · Gemini · Codex · Canva

Not yet administered: enterprise directory services, Windows/Linux server fleets, enterprise backup systems and network infrastructure — the areas I’m ready to develop in an IT team.

Selected work

Built through eBuilt.app

M.D. Sky OS

Multi-role logistics operations platform

mdskyos.com ↗

React · JavaScript · Supabase · PostgreSQL · Google OAuth · Cloudflare · GitHub

Architecture. Four role-specific applications — owner, dispatcher, driver, customer — over one shared set of shipment records.
Identity & access. Google OAuth sign-in, with database security policies restricting reads and writes by role and ownership: drivers reach only assigned loads, customers only their own shipments.
Workflow. Shipment request → dispatcher assignment → driver status updates from a phone → current status for owner and customer.
Testing. End-to-end browser QA per role, including permission tests that confirm refused actions are actually refused.
Change & deployment. Every change tracked in Git and deployed on Cloudflare with a custom domain and DNS; rollback to the last working version when a release breaks a workflow.

Live: Role-based apps, sign-in, access policies, core dispatch workflow, hosting and domain
In progress: Transportation-management (TMS) and other third-party integrations; full rollout with the client’s team

My Sweet Pawtner

Booking system & admin portal for a mobile pet-grooming business

mysweetpawtner.com ↗

Booking workflow. Customers choose a service and schedule, and give pickup and drop-off details — the information the business needs to actually deliver it.
Data. Each booking is stored as a database record rather than an email or message thread.
Admin portal. The owner reviews, confirms and manages incoming requests in one place.
Testing. End-to-end: submit as a customer, verify the complete record on the admin side, re-test related flows after each change.

Live: Public site, booking workflow, admin portal
Not operational: Square payments and automated follow-ups

Experience

eBuilt.app

Owner · software development and support

Design, build, deploy and support multi-role business applications for small businesses.
Configure authentication, role permissions, databases, domains and DNS, and third-party integrations.
Work directly with clients on requirements, bug reports, testing and releases.

Prime Healthcare

Insurance Sales Representative , promoted to Operations Systems & Sales Manager

Supported a team of up to 50: employee account setup, platform access, and login and application troubleshooting.
Trained staff on the platforms they used and wrote the procedures behind them.
Built and maintained spreadsheet-based operational systems for licensing and compliance tracking, reporting and scheduling.
Coordinated payroll and accounting information and handled confidential records.

Troubleshooting approach

Scope: Who is affected, since when, and the exact error.
Check: Connectivity, sign-in, permissions, recent changes, service status.
Test: One hypothesis and one change at a time, with a way to undo it.
Close: Confirm with the person affected, document the fix, escalate when it’s beyond my access.

About

Born in Cuba, I lived in Chile — where I completed two years of pre-med coursework — before moving to Florida. I came to software through operations, and I’m looking to bring both to an IT team.